Love Your Services
Having picked up the phone one more time, thousands of companies later, across the globe, I identified that one of the biggest sorrows I had was not, unprofitable companies not listening to their clients, but highly profitable companies not listening to their clients because they could afford it. It kind of figures. When the scale hits the profit line and keeps climbing, don’t rock the boat… until it sinks.
Being at the forefront of correcting this often misconsieved concept, often at odds with the status quo, I have now embarked on this extraordinary journey to help companies ‘super’ love their products through Client Experiences and Stories.